(PHCI) was established in 1997 with the idea Medical Case Management could be a tool that worked for everyone.
Paradigm Healthcare Consultants, Inc. (PHCI) was established in 1997 with the idea Medical Case Management could be a tool that worked for everyone. The concept was as true then as it is today. Technology may have changed but the human elements remain constant. Cause and effect of injury on the body is just as delicate. Claim expense and the value of the injured employee’s return to productive employment remain just as high. We maintain a dedicated focus to facilitate and coordinate the path to help attain the goal.
As a team member we support the synergy and effectiveness of the team, as it remains the best indicator of positive outcomes. The cost of healthcare, effects on the workplace, alterations in the lifestyle of your injured employee, confusing elements of Worker’s Compensation requires team commitment and open communication. The team includes the injured employee, employer, claims manager, medical care providers, legal representatives. Each member comes to the table with varying perspectives and expertise. PHCI recognizes each case individually. Every employer and institution have a culture. PHCI is committed to support diverse needs while meeting ethical standards of practice.
Our experience, ingenuity, compassion, dedication, and knowledge formulate a dynamic force. Paradigm Healthcare Consultants, Inc. clients benefit from such principled commitment.
Case management begins the moment of the injury. You begin that process. PHCI is ready to add a medical focused dimension and expertise to promote the process. PHCI conducts an assessment and identifies specific needs, co-morbidities and potential variances which require unique advocacy. We provide field and telephonic case management.
Early medical review and interventions by PHCI helps identify nature and extent of injury by obtaining expedient medical provider input. Early intervention identifies appropriate interventions to optimize outcomes. PHCI assists in reducing potential complications, lost time, and promotes employee satisfaction.
Immediate response and intervention have a dramatic effect on incident outcomes. A PHCI nurse skilled in managing urgent trauma needs is available to respond. If required, an Emergency/Hospital visit is made at the time of injury to represent you, support family and medical team and initiate the needs of the injured employee. We assist in obtaining immediate information you need to establish your claim process.
If all of the case managers were as diligent and empathetic as (Paradigm nurses) are, I would strongly consider changing my policy to never allow this type of intervention. You can rest assured that I will always suggest your involvement in any of my claims.
Originally, I used PHC because I liked the way Linda managed the cases she was assigned. Today, I continue the service because the good management continues. Our employees have confidence that we provide the best care available in order to get them back to work - PHC facilitates that care.
You have always given us very good service. You are not afraid to help us in our decision making. We consider you the expert. ... you keep the lines of communication open.
Communication and team work are critical. Keeping all parties informed, aggressively working the case from the beginning and moving treatment along.
Linda B. Hershman RN, BS, CCM is the founder and owner of Paradigm Healthcare Consultants, Inc. She has been a Registered Nurse since 1977, case management experienced since 1992 and earned a Certified Case Manager designation in 1995. Clinical expertise includes orthopedics, multiple trauma injuries, neurological, head and spine injury, catastrophic, electric shock injuries, repetitive trauma, home health, oncology, and long term care. Possesses expertise in Workers’ Compensation, and disability management.
Current licensure is maintained in Illinois, Wisconsin and Indiana.
“Because of (the nurse's) knowledge, aggressiveness and fairness that we continue to use Paradigm. Now that I know better how the system works, any future consultants would be measured against Paradigm.”
[Comptroller - Heating and Cooling Industry]
“YOU ARE THE BEST, RELIABLE, AND YOU HAVE GREAT CONNECTIONS WITH THE MDS. WE LOVE YOU.”
[Respondent Attorney - Workers' Compensation]
"We have seen a reduction in the cost of our workers' compensation costs over the past several years and attribute a sizeable portion of this to the outstanding job that Paradigm does for us."
[Director of Risk Management - Clothing Manufacturer]
"We have seen a reduction in the cost of our workers' compensation costs over the past several years and attribute a sizeable portion of this to the outstanding job that Paradigm does for us." [Director of Risk Management - Manufacturer].